The first step is to give us a call and discuss with us the project that you're working on. Such as industrial caster or heavy duty caster. We will ask questions like, “What kind of surface will the wheels roll on?” and “Will there be high speeds, or side thrust on the caster?” These questions will help us determine if you actually need custom work, or if there is something out there in the “caster-verse” that is readily available. Once we’ve determined you need custom work, we will develop with you the exact specification of your wheel and caster. Everything from the top plate or stem down to the very bottom of the wheel's tread.
In addition to phone calls, specs can be emailed - firstname.lastname@example.org, and images along with physical samples can go a long way to making sure you get exactly what you need.
Finally, we’ll have our design team, machinists, and assemblers produce your custom caster!